Food in a fully closed fridge generally stays safe for about 4 hours without power or cooling. Keep the door shut and call us right away to minimize loss.
This is a classic sign of an airflow or evaporator fan issue between the two compartments, not necessarily a full system failure — often a same-visit fix.
Yes, including Sub-Zero and other built-in models common in renovated Boston condos and brownstones.
Yes — most refrigerator repairs are done in place, no need to move the unit, which is one reason it’s often more practical than a replacement in a walk-up building.